Monday, 5 March 2018

Privatising overnight supervision in probation hostels risks public safety

UNISON has warned today (Monday) that the privatisation of night time supervision in probation hostels is compromising public safety.

UNISON believes there are considerable risks involved with the outsourcing of probation hostel staff. It has raised concerns over the calibre, training and vetting of private sector staff who will now be looking after hostel residents requiring close and skilled supervision.

Until last month the National Probation Service ran night time supervision in probation hostels. But as a result of the service being privatised, half the night staff have now moved to private companies Sodexo and OCS. They began co-running night supervision last Thursday (1 March).

Justice Secretary David Gauke MP confirmed to UNISON last week that the private companies will be allowed to employ unvetted staff for the first two months of the contract.

Recent figures from HM Inspectorate of Probation show that more than one in ten of recalls to prison nationally were from probation hostel residents, with 2,962 sent back behind bars for breaching the terms of their prison licence in 2015/2016.

The National Probation Service runs 88 hostels in England and Wales, providing over 2,000 two residential bed spaces for offenders in the community and housing mainly high-risk residents.

Most of the residents in these hostels have served prison sentences murder, violent crimes, or sex, gang or terrorism-related offences. They are sent to hostels after serving a prison sentence as part of their supervision and rehabilitation, because no other type of accommodation is suitable for them.

UNISON national officer for police and justice Ben Priestley said: “Probation hostels are meant to add to public safety, not diminish it. Until now, hostels were staffed by highly skilled, and well-trained professionals.

“Allowing employees who are potentially neither trained nor vetted to look after high risk ex-offenders is placing probation staff, other hostel residents and the communities in which the hostels are located at risk.

“Hostels look like ordinary houses in ordinary streets so the safeguards required are high. People stay there after prison because they continue to present a high risk of harm to the public and require skilled supervision.

“With this dangerous experiment, ministers are gambling with public safety.”

Media contacts:
Fatima Ayad T:0207 121 5255 M:07508 080383 E: F.ayad@unison.co.uk
Liz Chinchen T: 0207 121 5463 M: 07778 158175 E: l.chinchen@unison.co.uk

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Sunday, 4 March 2018

‘It’s a disgrace that housing workers live in worse conditions than those they are trying to house’

“It is a disgrace that housing association workers are living in worse conditions than the people they are trying to house.“

That was UNISON community service group executive speaker John Gray quoting a housing association chief executive at the annual conference of community delegates in Southport this weekend.

He was speaking as delegates debated a motion noting that “years of below-inflation pay rises and massive increase in rents and property prices means that many housing association and voluntary workers live in privately rented shared, damp, expensive, overcrowded and insecure homes.”

Like many who provide public services, housing association and voluntary-sector workers find themselves spending most of their wages on rent and travel, leaving nothing over to save for a better home.

It is time for community, voluntary and housing association staff to be recognised as key workers, when it comes to getting access to “affordable housing,”, declared Mr Gray.

Conference agreed, and called for a campaign and called for a campaign to “provide safe, secure and affordable homes for them” alongside working for extra funding for the sector, and better wages.

But delegates recognised also that “affordable housing” doesn’t necessarily match the description on the tin.

In particular, “affordable rent” isn’t something that’s calculated by looking at real incomes and working out what would be a reasonable housing cost.

It is defined as 80% of market rents. And market rents are calculated essentially by asking estate agents: “How much could we rent this home for on the private market?”

But housing is more than a simple market calculation ­– especially when the market is one where private landlords are trying to maximise their income in the midst of a housing shortage.

“Access to good quality social housing,” declared Lola Oyewusi from the union’s housing associations branch, “is essential not just to provide shelter, but to good family and social health.”

As delegates debated an emergency motion on the back of a UNISON Greater London report on how the lack of truly affordable housing is driving key public service workers out of the capital, Tony Power of the service group executive told delegates that “the issue of affordable homes is an issue across the coutry”.

And yet, he added, “truly affordable homes are what housing associations were created for.”

UNISON Greater London report: No Place to Live (November 2017)

Press release: Rising housing costs forcing public service workers out of London ( 28 November 2017)

 

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Saturday, 3 March 2018

Everyone has the right to a safe and secure workplace, declares conference

Everyone has the right to expect a safe and secure workplace, UNISON’s community conference in Southport heard. Workers in the community, voluntary and housing sectors should not have to accept violent or aggressive behaviour as “a normal part of their role”.

But the debate on violence toward staff has become a hardy perennial the service groups conference. And this year was no different.

Once more, delegates found themselves discussing motions on the issue and calling for “Employers and employees [to] work together to establish systems to prevent or reduce aggressive behaviour from individuals supported in whatever … setting.”

This year’s motion listed just some examples of the violence and aggression faced by UNISON members working to support some of the most vulnerable people in society.

These included:

  • a support worker bitten by an individual with learning disabilities while providing necessary support;
  • an angry visitor who considers that his or her relative had not been properly treated verbally abusing a manager of the support organisation;
  • a carer verbally abused and threatened by an individual who is unwilling to take prescribed medication;
  • a member of domiciliary staff providing refreshments being struck by a confused elderly patient.
  • And speakers in the debate had plenty of examples of their own.

Conference heard a member assaulted by a service user and sent to hospital, only to find an unsympathetic, who she described as “bullying and aggressive”, and no support when she raised a grievance.

Now she is on long-term sick leave.

Another member told of locking herself in an office to escape an aggressive 12-year-old with knife, and being assaulted with a zimmer frame by an old-age service user.

“None of us come to work to be threatened, intimidated or harmed,” said one delegate, while another pointed out: “We’re getting attacked at work for minimum wage.”

Delegates heard that a recent review of violence against care and support workers found that 93% reported being verbally abused, 71% said they had been threatened or intimidated at some point in their employment and 53% had reported a physical assault.

And workers were more at risk if their work involved:

  • lone working;
  • working additional hours;
  • travelling to provide support in the community;
  • administering medication or handling valuables;
  • supporting individuals with learning disabilities;
  • working with drink or drug affected individuals who require the services of support staff;
  • supporting people with stress related illnesses.

Conference called on the union to investigate why the prevalence of violence is rising, provide guidance and support to affected staff, share best practice on tackling the issue.

Previous story: Charter to commit employers to tackle violence at work (5 March 2017)

UNISON guidance: It’s not part of the job: guidelines on preventing violence at work (July 2013)

 

 

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It’s time to pay up for care

Pay in care – and the community and voluntary sector – has featured in the news a lot over the past year, with accusations over travel time, sleeping-in pay and the minimum wage.

Not surprisingly, it was also an issue that loom large on the agenda at UNISON’s community service group conference in Southport this weekend.

The weather may have meant reduced conference with many delegates – including president Margaret McKee, the whole of the Northern Ireland delegation, all but one Scottish delegate, and many others – unable to travel to the conference venue.

But that did not lessen the value or passion of the debates – especially on the many motions dealing with pay and related subjects, including funding.

Delegates called for work across the union, including liaising with UNISON’s local government and health structures, to proper funding for social care, whether directly provided or commissioned from community and voluntary organisation, so that staff can be properly paid and vulnerable people properly cared for.

Conference also called for sector-wide collective bargaining, decent housing for housing association and voluntary sector staff, an end to the pay cap and for the union-wide Pay Up Now! campaign to specifically include, and appeal to, workers across the community, voluntary and housing sectors.

In particular the debate on the hot topic of proper pay for workers’ required to sleep-in when providing care for the vulnerable got members up to the rostrum.

Owen Adams from Barnsley told conference he’d been doing sleep-ins for 15 years, and being paid just £3.80 an hour for 15 years.

But, he asked conference, “when you go on holiday, do you pay less for the hours you’re asleep.”

A recent court said employers paying less than the minimum wage rates for sleep-ins were breaking the law. But charities providing care services are resisting having to pay the bills for unlawful underpayment, saying it will drive them under, and the government is lending a sympathetic ear, giving them longer deadlines to settle.

Winning the payments care workers are owed “is going to be a long and difficult campaign,” Kevin Jackson said for the service group executive. But “it is a fight we must win; it is a fight we will win.”

At the same time, he said, “we need to ensure that a future Labour government funds councils. so our charities don’t go out of business.”

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Organising to raise the bar

Union organising among a fragmented and often casualised workforce is not easy, but UNISON’s community service group praised the successes of the Care Workers for Change at its annual conference in Southport today.

In the North West alone there are some 210,000 workers in the sector, and the regional project has had a real impact.

Regional delegate Janet Harrison told conference that, half way through the project, “we do have a voice. We do have rights. We do count.”

Conference noted the campaign’s successes, both in campaigning and raising awareness in the wider community on the need for dignity in care, and in union organising.

In straight trade union numbers, it has seen a membership increase in target employers, with significant membership growth in some areas, including:

  • more than 250 new members across Four Seasons and Methodist Homes;
  • 160-plus in BUPA homes, despite great hostility from the employer;
  • 350-plus across homes in Stockport;
  • growth across a variety of providers in Salford, Sefton, Oldham and Manchester.

And the region has lodged more than 150 national minimum wage claims against 13 employers, as well as supporting 22 national claims.

“Unity is strength,” said Ms Harrison and the campaign has proved it.

Conference recognised the success of this work: it was the first motion on the agenda, and the debate followed a seminar session on the project immediately before conference opened.

It called for the experience and lessons learned from the project to be shared across the union.

As Peter Earnshaw of Blackburn with Darwen branch urged delegates: “Go back to your branches, go back to your regions and promote the social care agenda.”

Another key organising challenge facing the sector, in the North West and across the country, is getting employers to recognise the union.

John Gray, from the service group executive, admitted: “It took me a long time to recognise the importance of union recognition. I used to think the prime issue was individual representation of members.

“But those individuals will only need representation once or twice in their careers. Recognition gives you the right to bargain day in, day out.”

 

 

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Friday, 2 March 2018

Blog: Thanks to UNISON members, vital public services are still running

The snow and difficult weather conditions of the past week have been challenging for everyone. We’re not a country that is best suited to this kind of weather at the best of times – especially not in March.

However, what has been abundantly clear once again in recent days is how remarkable public service workers are. Winter weather makes it harder to support those who need help in our communities – especially in rural and remote areas – but UNISON members have gone above and beyond the call of duty to make sure that help still arrives.

Thanks to UNISON members, vital public services are still running.

So thank you to the homecare worker, who travels miles from house to house ensuring that the elderly and the vulnerable are safe, warm and cared for – a lifeline for so many, even when its hazardous on the roads.

Thanks to the NHS staff who fight their way into work to make sure our health service keeps running during the cold snap. And to the ambulance staff who carry on undeterred to make sure that an emergency in the snow receives the same care that all emergencies do.

Thanks to those local authority staff, including those out late and night and early in the morning gritting the roads so that the country keeps moving even when the snow is piling up.

Thanks to the school staff, the caretakers keeping schools open and safe where they can, and those managing the process of school closures where they’re unavoidable.

Thank you to all public servants working through the cold and the snow to support everyone who needs you. You are the pride of our union, our communities and our country.

You make all of us proud of our union.

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Legal Eagles

When UNISON won its employment tribunal fees case in the Supreme Court last year, the landmark victory thrust the union’s in-house legal team into the limelight. U met two of them, head of legal services Adam Creme and his colleague Shantha David, the legal officer who ran the five-year case against the government.

Shantha David

It was two days after the biggest legal case in her life, the judicial review in which UNISON defeated the government in one of the most important decisions in the history of employment law. After a string of media interviews talking about the victory, Shantha David was finally sitting alone, at home. And she burst into tears.

“I was so overcome,” she recalls. “It was all the feeling of four and a half years of work – the grafting, the slog, the legal arguments, witness statements, the last-minute dashes to court. As solicitor teams go, ours was small – it was just me and my secretary Kate Osborne. And the bundles [legal papers] we prepared ran to thousands of pages for each hearing.

“You’re so consumed by all of it. And you’re so tired. Winning or losing, it’s always a strange anti-climax. You’ve spent all this energy fighting for something, and then it’s over.” She laughs. “It’s like the end of a season of Game of Thrones.”

She admits that on that August morning the “magnitude” of the result still hadn’t sank in. Though, yes, there was satisfaction amid the tears. “There was definitely a sense of relief that we’d won, and elation.”

Shantha is one of UNISON’s small, in-house legal team, which comprises four employment lawyers and one personal injury lawyer in London, an employment lawyer in Scotland, two paralegals (unqualified lawyers) and two non-legal staff, all led by head of legal Adam Creme.

While the outside solicitor firm Thompsons handles most of the personal injury and employment claims for individual members (winning millions of pounds in compensation each year), the in-house team handles all appeals in the higher courts, as well as strategic employment law cases, often far-reaching actions that involve issues such as TUPE, equal pay and the national minimum wage.

They’ve had some significant victories, but perhaps none more so than The Queen (on the application of UNISON) v the Lord Chancellor, the formal title of the legal challenge to the employment tribunal fees introduced in 2013 by former Lord Chancellor Chris Grayling.

UNISON immediately saw that the fees would destroy members’ right to seek justice in the employment courts. The union’s single-handed battle to reverse that decision spanned six unsuccessful hearings – three in the High Court and three in the Court of Appeal – before the seven judges of the Supreme Court unanimously found in the union’s favour.

Our case was about access to justice. It’s really odd, but you can’t use words like that in the lower courts, you can’t talk about Magna Carta or they’ll kick you out

When Shantha recounts the torturous mechanics of the case, it’s evident that the shenanigans of legal TV shows like Ally McBeal and The Good Wife are not so far from the truth – whether, for her, it was endless government gamesmanship or one, early and unsympathetic judge who told a government barrister in a public hearing: “I don’t understand what you’re saying, but I’m on your side”.

At the same time, when she explains why UNISON was counting on the highest court in the land to do the right thing, it’s an evocative reminder of why the law, at its most idealistic, can be so captivating.

“Our case was about access to justice. It’s really odd, but you can’t use words like that in the lower courts, you can’t talk about Magna Carta or they’ll kick you out. But the Supreme Court is the law-making forum and the judges can do what they like, frankly. They can talk about Magna Carta, they are willing to discuss basic principles, the things you learn about in law school, justice, that you get all ‘ooh, ahh’ about.

“Their judgment is not just important for workers in Britain, but also for access to justice in other parts of the law, where the government is trying to raise costs for ordinary people – in civil courts, where legal aid has pretty much gone, in immigration tribunals. People are now looking at ways of targeting those areas using the UNISON judgement. That’s our legacy, which is brilliant.”

Her parents are Sri Lankan, her father a former diplomat and Sri Lankan ambassador, which meant that childhood was on the road – including Malaysia, where she was born, Paris, Egypt, India and London, where she took her A-Levels and then remained, studying history at university, then a conversion course to law.

She was drawn to the law partly by the “higher thinking behind it, the philosophy, the jurisprudence. I was interested in why people do what they do. How do you deviate from the path, how do you become a criminal?”

But she was also considering a career in international relations. Around that time she spent a memorable three months as an intern at the United Nations in New York, just as Tony Blair gave his first speech to the General Assembly, followed by Nelson Mandela (“I was, ‘Oh my god, this is awesome’”) and Princess Diana’s landmines bill was being passed. She also worked on the establishment of the International Criminal Court.

These are all people who need support: who don’t know what’s around the corner for them, who live in a heightened state of anxiety

The fact that she qualified as a solicitor while temping for UNISON (having earlier qualified as a barrister) may seem like fate. “I was working on some amazing cases for the union, and it all seemed to make sense – employment law made sense, the union made sense. It was the right fit.”

That was 15 years ago. Looking back, she thinks that her childhood, during which she experienced conflict situations first-hand, may have sewn some of the seeds of her future career.

She was just 10 at the outset of the Sri Lankan civil war in 1983, when hundreds of Tamils were being killed and her family, Tamils themselves, briefly had to go into hiding. “There were cars and houses burning everywhere. It was quite a scary experience.” Just a year later they were in New Delhi when Indira Gandhi was assassinated, after which thousands of Sikhs were killed in retaliatory violence.

There is a strong emotional connection, for Shantha, between those people she encountered as a child, caught in civil wars and other violent conflicts, and UNISON members struggling in their jobs, whether it’s because of pressures of funding and under-funding, low pay or zero-hours contracts.

“These are all people who need support: who don’t know what’s around the corner for them, who live in a heightened state of anxiety, which is the same whether you’re facing violence, or uncertainty at work. And it’s very unhealthy.”

Shantha has to contend with a different problem – trying to balance a secure, but highly demanding job with family life and two children, nine-year-old Ella and seven-year-old James.

Somehow she finds the time – for work, family, to be a school governor and a Law Society committee member, and to indulge her life-long love of singing: a serious soloist as a child, she still performs at weddings and the like (as it happens, she was listening to the soundtrack of the musical Moulin Rouge during that tearful moment in August).

“Family life can be tough. My husband – without whose support I couldn’t have run this case – and I both work full-time. I work flexibly, which means I get to pick up the kids, but also have to work when they go to sleep. But I’d rather that, than not get involved in the work we’ve been doing at UNISON.”

And despite making a little piece of history, that work continues. She’s currently fighting a case in the South West, involving three local authorities who have banded together in a company and are trying to cut the terms and conditions of their care workers.

“The legal process is very slow. This case has been going for over a year, but things are hotting up now. So yeah, onto the next one. Reality bites.

Adam Creme

In June 1993 Adam Creme was a young lawyer, establishing himself in what was then a comparatively new strand of his profession – employment law – when he saw an advertisement in the London Evening Standard.

“The ad said, ‘UNISON has just been born and we need a locum solicitor for six weeks’. It was about a month into the formation of the union. I thought it would be an interesting and fun thing to do for a few weeks, so I came for an interview.” He smiles. “And that was more than 24 years ago.”

At first the legal departments of the three founder unions were joined together, then a few years later that department was split in two. All the while, Adam’s contract “was extended, then extended, then extended” and by the time the two parts became one again, he was put in charge.

“It’s fate, isn’t it? I never intended to work for a trade union. But where better to do employment law and labour law and industrial relations – all thrown together – than a trade union?”

Tools of the trade for a trade unionist – talking. Tools of the trade for a lawyer – talking. Put the two together….

UNISON’s head of legal was born into a family of Russian and Polish immigrants in Manchester. His father, like his father before him, sold shirts. “He was a brilliant salesman,” Adam recalls proudly. Yet he remembers that, even as a youngster,  “I always had an inkling that I wanted to be a lawyer.

“I think I had quite strong feelings about social justice from a really early age,” he adds. “I was born in 1960, so grew up through some interesting times – a Labour government for a long time, and then in the Seventies lots of industrial action and other problems.  And I was always aware of it. I think I was always vaguely political. I don’t know where that came from, my parents are not like that.” He laughs. “I think I’m probably a bit arsy.”

As for many left-leaning young people, the Eighties proved formative. “It was the time of Thatcher, it was a time of strife. And it was an interesting time to be a student. I studied history at Manchester, which was a hotbed of politics. I was heavily involved in student politics, and my feelings about social justice bloomed even more as a result of that.”

He recalls a lot of CND activity, and also the infamous visit of Home Secretary Leon Brittan to the university during the miners’ strike, when some of his friends were among those beaten by police and arrested.

He followed history with a post-graduate course in industrial relations – again at an opportune moment, as it coincided with the Tory government’s attempts to restrict trade union activity, including what became known as Tebbit’s Law.

“They started the ball rolling and we’re still living with the effects of it,” he observes. By the time he’d finished the course, he knew what he wanted to do, namely employment law. And because at that time there were very few firms that had the specialism, and they were all in London, the Mancunian moved South.

He’d qualified, and worked in private practice for a few years – which meant representing mostly employers – when UNISON entered his life. “I do this because I believe in it,” he says. “I believe that we’re doing something really useful here, on behalf of other people. And that’s why I’ve stayed so long.”

We had a lot of people contacting us, including employment law judges and people from big practices, who wanted to say that what we were doing was great and that strongly supported us

Adam is virtually never to be seen in a suit and tie, his casual image light years away from the power-suited portrayal of lawyers on television – wealthy, coiffed men and women who appear more concerned with their position in the firm than their clients.

But Adam says that image doesn’t tell the whole story. “I was in private practice for nearly six years before I started at UNISON, so I know what it’s like. What you see on TV is an exaggeration. It definitely exists – if you went into a large or even medium size legal firm you’d find [office] politics going on and people battling to become partner, and then senior partner, and to make more and more money. What they don’t show is the grind.

“At UNISON we grind too, we work long hours. But for those people in private practice it’s a regular thing. And you can’t continue to look 20 and glossy in Armani suits when you’re doing 15-hour days, seven days a week.

“My partner is a lawyer and was a partner in private practice, so she experienced that,” he adds. “And she doesn’t any more. She wanted to have a life.” The couple have twin daughters, 13 years old. “I have a good perspective about work generally because of my other half’s experience. And I have a good perspective on life generally because of my children.”

Given his experience on both sides of the divide, he has a particularly relevant take on his area of the profession. “Most employment lawyers are lefties, even if they work for massive commercial firms who act for employers almost exclusively. They are not usually Tories, they have liberal or left wing values. And an awful lot of them believe in access to justice.

“That’s been one of the very interesting things about UNISON’s employment tribunal fees case. We had a lot of people contacting us, including employment law judges and people from big practices, who wanted to say that what we were doing was great and that they strongly supported us.”

He describes the judge’s verdict in the Supreme Court as, “like that moment in The Italian Job, where Michael Caine says ‘You’re only supposed to blow the bloody doors off.’ When we started doing this case I just wanted to get rid of ET fees. I could not have predicted it would become this enormous constitutional thing, which will touch many, many areas of UK law.”

That wide-ranging significance is no doubt why his team have already scooped three awards for their work on the case. First they were voted The Lawyer Magazine’s ‘best employment team’ in 2014, merely on the back of bringing the claim against the government; then in 2016 another employment team gong, from The Solicitor’s Journal – despite at that time getting “slaughtered” in the courts; and finally after the victory, when Adam was named lawyer of the year by Liberty, which he also sees as an award for the team.

His daughters were at that last ceremony. “For five minutes they thought dad was way cool, then five minutes later they weren’t bothered,” he smiles. He says that they were taken aback at how he turned four bullet points into a 10-minute speech. “Tools of the trade for a trade unionist – talking. Tools of the trade for a lawyer – talking. Put the two together….”

Both Adam and Shantha have high praise for Dave Prentis and the UNISON leadership who, with Adam, decided at the outset to contest the tribunal fees and supported the team throughout, not least when the case was at its rockiest.

And of the woman he charged to do the “heavy lifting”, Adam says: “I decided that Shantha would be a good fit. And what a good choice that proved to be. She’s a terrier, she gets her teeth into something and doesn’t let go. She has a very strong attention to detail, and an extremely strong work ethic.

“But I’m lucky. I’ve got a bunch of people in my team, all younger than me, who really know what they are doing and are committed. I would say this, but we are by some distance the best trade union legal team that’s ever been.”

Images: Ralph Hodgson

 

 

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