Staff yet again paying the price as British Gas profits fall, says UNISON

Commenting on the news today (Thursday) that British Gas is to cut 4,000 jobs by 2020 and the company has lost 1.4m customers, UNISON national energy officer Matt Lay said:

“Staff quite simply will be devastated. Although Centrica has already shed thousands of jobs, it’s nowhere near out of the woods, and there’s much more misery to come.

“British Gas staff shouldn’t be feeling the heat today. It should be Centrica chief executive Iain Conn.

“British Gas can’t go on putting the squeeze on its staff and customers. If the company is to survive, it needs first class products, priced competitively to help rebuild its market share, and a genuine strategy for growth. Without this, thousands of UK jobs are at stake, in areas of the country where decent employment can be hard to find.

“The future for energy firms remains challenging, but one of British Gas’ great strengths is its UK workforce. Staff want to be the best at customer service and offer the most competitive products in the market place, but many feel let down by system failures, poor engagement and a lack of strategic thinking in the past.

“UNISON will be doing everything it can to support staff and is seeking assurances that the company will be making every effort to avoid compulsory redundancies.”

Notes to editors:
– UNISON is the largest union among the white collar staff at British Gas and has a long history with the company.

Media contacts:
Liz Chinchen T: 0207 121 5463 M: 07778 158175 E: press@unison.co.uk
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